A & D Exteriors Feedback and Reviews
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Roofing in Chicago

Read A&D Exterior Reviews & Testimonials

"What a pleasant surprise working with a contractor that does the job and more.  Dustin Bassi is meticulous, our home looks great! We would and do recommend A&D Exteriors"

- Marlyn | View Her Home

"We have a home in Hanover Park that had an exterior that was in terrible shape. Not only was new siding and fascia needed, there were several "special" carpentry issues that needed to be resolved before any work could be done. After researching area siding contractors, we elected to choose A&D Exteriors based on Better Business Bureau ratings and customer reviews. We knew immediately we had chosen well. All meetings with the contractor were prompt, professional, and helpful. Once we had accepted the estimate, work began on time and proceeded according to the agreed upon time schedule. Dustin Bassi of A&D provided timely updates on progress and was very concerned with out satisfaction with the work being done. All of our expectations were met and even far exceeded. Besides the wonderful job that was done on our home, it was a genuine joy to deal with Dustin. We definitely recommended A&D for your home exterior repair/improvement project, and we would absolutely use A&D again in the future."

- Paul B.

"We have a home in Bartlett that was in desperate need of a new roof, siding, and gutters from damage caused by hail over the past couple of years. Dustin came to our home with various samples for us to choose from. He was very professional, knowledgable, and patient. Once we signed the contract the work started right on schedule. Dustin's employees were very kind and took a lot of pride in thier work. Dustin would always stop by to make sure of how things were progressing. If we ever needed to get in touch with Dustin he was always just a phone call away. We are extremely happy with the work that A&D Exteriors has done on our home. We are always recieving compliments from those passing by. I would and have recommended A&D Exteriors to our friends and family. We have since then called them for other improvements to our home and will continue to do so."

- DeDe

"We recently had our whole house re-sided and when we noticed a piece of siding popping out at the top on one side of our house, we attempted to call the contractor we had used. Unfortunately, we were shocked to learn they were no longer in business and all phone numbers were disconnected. We immediately contacted the siding manufacturer who recommended us to A&D Exteriors. We got a call back from Heidi that same day and both she and Dustin have made a couple of visits to determine the best way to remedy our problem. They believe in great customer service and quality work. We are grateful that they are willing to resolve our issue that was caused by another contractor. We would highly recommend A&D Exteriors as they are reliable and willing to see a job through even if they didn't start that job. "

- Kurt & Liz G., Elk Grove Village

"I was very happy with the result of our new roof and siding/soffit/fascia work. Dustin and his coworkers were neat, friendly, and willing to answer my numerous questions. Their patience with me was noteworthy because most service workers are solely focused on quickly moving on with the job. Their willingness to discuss things with me helped give me assurance that I could trust this company."

- James G., Bartlett

"This is the first time I am writing a review on work I have had done. Dustin came out and gave me an estimate on my roof and explained all the roofing materials and prices to me. Also gave me an estimate on new gutters and down spouts. After 1 week I decided to go with A & D exteriors not just because the price was good but because of the way I was treated. Dustin came back out and we went all over the materials again and warranties and he set up all necessary permits and ordered the dumpster. The roofing and gutter installers came out, material was delivered and dumpster dropped off that morning and everyone started working and were all done that day. The installers were very friendly and added a couple of idea's that made the job even look better on the gutters. At the end of the job they cleaned everything up and you wouldnt even know they were here other than a beautiful roof and nice new white gutters and down spouts and gutter guards. Dustin returned the next day and gave me all my warranty paper work made sure everything was done to my satisfaction and went on the roof to make sure everything was good and done properly. I would definitly use them again and will tell everyone about there service. Thank you to Dustin and the Group from A&D exteriors."

- Ron B., West Chicago

"I must say dustin did a great job for me, VERY professional got the job done faster then I thought and will call him back anytime."

- Scott S., Bartlett

"We are very happy with A&D Exteriors and their job to replace the roof on our home and window screens. Dustin the owner, is a very courteous and helpful and he understood exactly how to do his job. I will recommend him to any of my friends."

- Nayer R., Hoffman Estates

"We worked with Dustin late last fall in getting an estimate. We had some things come up and weren't able to have work done immediately. Early this spring we phoned him and he honored the previous estimate for our roofing job. The work was done on time and with no issues. Dustin was knowledgeable and provided a quality product. We are preparing to call him now to obtain an estimate for siding and windows."

- David R., Hanover Park

"I could not be more pleased with any part of my experience with A & D Exteriors. Dustin Bassi supplied: superior service, quality products, courteous and knowledgeable answers to any and all questions and reasonable completion time. I was also pleased to have work crews who completed the task (siding, sofitt, gutters) efficiently and beautifully. Each day the crew did a thorough job of cleaning up before they left. Any time I wanted something done, I got it very soon after I asked. If you are looking for a company you can trust with the exterior of your home, A & D Exteriors is the first and last call you should make! Thanks, Dustin, for making my experience worth at least five stars."

- Pat, Bloomingdale

"I was well impressed with Dustin he came right over and took the job head on. got it done in no time and what a great job he did . i will have him back for any work i need done."

- John K., Naperville

"Thanks again for our beautiful roof and gutters! I will be referring you often."

- Dave S., Naperville

"I just wanted to thank you and your crew for the fantastic response and job you did on my roof yesterday. For the most part the average person does not have to deal with emergencies, like this, very often. It is nice to know that when they do come up, there is a company, and crew, that you can call and know that your job will be done to the HIGHEST standards! Once again, thanks for your help, it allowed us to sleep soundly last night."

- Rob D., Dupage County

"Working with A&D Exteriors to get our roof and gutters done was an absolute pleasure. Dustin Bassi was always very respectful, courteous, and punctual. He was very helpful throughout the whole process. Upgraded us to ridge vents and over sized gutters for the downspouts. This is a guy that really knows his stuff. The crew was nice and efficient. Had our roof done in one day. One of the guys even helped me throw away a bunch of boxes and other garbage in their dumpster after a furniture delivery so I wouldnt have cardboard in my garage till garbage day. Also did a great job with cleanup, it was as if they were never there. Oh yeah, and the roof looks GREAT!! We are currently working with them to get our siding done. Again, this is an awesome company that knows their stuff. You will NOT regret choosing them."

- Jimmy A., Romeoville

"We are very pleased with A&D. Dustin is the ultimate professional contractor that one would want to deal with. He catered to our every request, and the job excellent. He adjusted his schedule to fit ours, and he returned late in the evening to tackle a couple of tiny requests. We will definitely call on him for our next project."

- Mark M., Carol Stream

"Dustin Bassi of A&D Exteriors is a young man who believes the old fashion way of doing business. He is professional, courteous and knows what customer service means. He calls when he says he will call, shows up for appointments on time and explains the roofing process step by step with no pressure. His company does a great job with no hidden charges. I would definitely recommend him to others and I am not an easy person to please!"

- Marsha H., Elk Grove Village

"We needed a new roof due to storm damage. And we met Dustin and he has been an A+ contractor. He made the whole process so easy. He was very helpful every step of the way. The roof turned out absolutly beautiful. The crew that did it worked so hard to get it all done in one days time. And they were very Nice and did an exceptional job cleaning everything up. I would recommend this company to anyone. It was awesome."

- Linda D., Plainfield

"We just had a new roof installed and to my amazement,everything went smoothly. Dustin and his crew completed the job beyond my expectations. They even shingled our shed with the leftover shingles at no extra charge. I recommend them to anyone that needs a roofing company. Professional, punctual, polite, organized, from start to finish. Thank you very much!!! The true acid test was that my wife was completely satisfied with their work. Thanks again. "

- Bill K., Bartlett

"I called their number from their website after seeing them listed in the Chamber of Commerce...Had a great experience with them...through professional and they were very good on the pricing ....overall they did a fantastic job."

- Jeff G., Streamwood

"Dustin I would like to thank you for improving our house. Quality of work in regard to the roof replacement and new siding installation was great. I am extremely happy with the new house appearance. With the new roof, siding and shutters the house looks great. Also I have a peace of mind knowing that everything was performed according to good craftsmanship. I would like to extend my appreciation to you for keeping your promises. Whatever was discussed you have followed up and made sure things got done. Often one can hear about home owner's frustrations dealing with contractors. I must say this-I had zero frustrations due to your exceptional, honest conduct. Thank you for your professional dealings with my insurance company."

- Jacek J., Bartlett

"Being retired I see many work projects going on. It is not unusual to see many workers standing around smoking and drinking coffee while a few others are doing the work. On my repair project I saw no such thing going on. Under the supervision of Dustin once; I repeat not ONCE did I ever see any of the crew goofing off. The repairs were done fast and perfect which surprised me because as I said I see much standing around on other projects. I must commend Dustin for his superior leadership."

- Pat S., Bartlett

"Where as these reports are asked to rate performance on a scale of one to ten I say I must decline. The performance on my project was so perfect that I can see a rating no less than a twelve."

- Patrick S., Streamwood

"We found the experience of your roofers and especially Dustin Bassi to be very pleasant. All the roofers were very diligent and polite. Mr. Bassi was very pleasant and thorough, and lived up to his promises. Thank You for restoring this old senior couples faith."

- Ron S., Schaumburg

"From out initial visit with Dustin, we knew that we were in capable hands. Dustin showed us from the start, his roofing knowledge. He treated us with respect and patience. Dustin made us aware of our secondary problems and addressed them until they were completed to our satisfaction. The fine catalog of roofing samples made it extremely easy for us to make the right decision for our needs. The crew was friendly, hard working and upon completion, they cleaned the sight of every piece of debris. We will definitely give your name as a referral and you are more then welcome to use our names as satisfied customers."

- Ron L., Schaumburg

"Our experience with A&D Exteriors was professional and overall a great experience! Of course there were some unforeseen issues, as any major renovation encounters! The biggest difference being how they were handled! Any and every call was immediately answered by Dustin and handled with concern and swift action! The best part of our experience was, with out a doubt-Dustin Bassi! He was extremely kind & professional on every level and truly wants you to be happy with all aspects of the work! Dustin is/was the driving force and the main reason we picked A&D Exteriors. Thank you, Dustin! We would & already have recommended A&D to many of our friends & family."

- Keith B., Streamwood

"Dustin, You and all of your workers did a very good job and worked hard. Our house looks great! Thank you for all that you have done for us. Mike & I really appreciate it."

- Laura B., Streamwood