Frequently Asked Questions

We are Happy to Help!

You’ve got questions, we’ve got answers!  Roofing & siding projects are something a homeowner only does once (or twice) in their lifetime, so it’s perfectly normal to have a laundry list of questions you need answered.  A&D Exteriors has a highly trained team happy to help answer your questions and make sure you have all of the information you need to move forward with your project.  We have included our most Frequently Asked Questions below, but please feel free to reach out to us with any other questions you may have.

Frequently Asked Questions

General Questions

What services do you provide?

We provide help with almost any exterior project from roofing, siding, windows, gutters to custom metal work.  We also have an in-house designer on staff to help you make the best choices of materials and colors for your home.

Does A&D Exteriors do service in my area?

We are happy to serve residents in the suburbs of the following counties:  Cool, DuPage, Kane, Lake, and McHenry.

The cities we service include:
Addison, Algonquin, Antioch, Arlington Heights, Aurora, Barrington, Bartlett, Batavia, Bensenville, Berwyn, Bloomingdale, Bolingbrook, Brookfield, Buffalo Grove, Carol Stream, Carpentersville, Cary, Cicero, Crystal Lake, Deerfield, Des Plaines, Downers Grove, East Dundee, Elgin, Elk Grove Village, Elmhurst, Evanston, Fox Lake, Franklin Park, Geneva, Glen Ellyn, Glenco, Glendale Heights, Grayslake, Hanover Park, Highland Park, Hillside, Hinsdale, Hoffman Estates, Huntley, Inverness, Island Lake, Itasca, LaGrange, Lake Bluff, Lake in the Hills, Lemont, Lisle, Lombard, Long Grove, McHenry, Melrose PArk, Morton Grove, Mount Prospect, Mundelein, Naperville, Niles, North Aurora, Northbrook, Northlake, Oak Park, Palatine, Plainfield, Rolling Meadows, Roselle, Rosemont, Round Lake Beach, Schaumburg, South Elgin, St Charles, Streamwood, Wauconda, Wayne, West Chicago, West Dundee, Wheaton, Winfield, Winnetka, Wonder Lake, Woodridge, and Woodstock.

What is the process to get my project started?

The first step is to reach out to us, talk to us about your project and get a meeting set up with a member of our team.  They will come out to take a look at your home, talk through your options, answer your questions and send you an estimate for the project.

Do you provide free estimates?

We happily provide free inspections and estimates.  A&D’s team members take the time to give you all of the information about your project so you can make an educated decision on how to move forward.

What certifications does A&D Exteriors currently have?

Our certifications & accolades include:  A+ Rating on BBB, HAAG Certified Roof Inspectors, Members of Dynamic Professional Women’s Network, Members of the Bartlett, Streamwood & Carol Stream Chamber of Commerce, AirVent Certifications, EPA Certified, TAMKO Pro, CertainTeed Shinglemaster, VSI Certified

Roofing Questions

How do I know if I need a new roof?

Things to look for are curling shingles, loss of granules, leaking on your ceilings, cracked or discolored interior drywall, broken or missing shingles, visible cracks, wind damage or rusted/missing flashing.  Sometimes damage isn’t visible to the untrained eye on the ground which is why we offer free inspections.

How long does it take to install a new roof?

While there are always variables that affect any project (including weather, the amount of layers on the existing roof, the size of the roof, etc) typically A&D Exteriors has a 2 week lead time to start and the roof replacement is handled within 1 day.

How much does a roofing or siding job cost?

Every job is different, because every home and homeowner is different.  The costs depend on the size of the house, the complexity of the job and the materials chosen.  A&D Exteriors is happy to provide a free estimate for your project and talk you through your options.

Do you handle roof repairs?

We are one of the only companies in the area with a dedicated repair crew which allows us to fix any of your repair needs, often in the same day!  Repairs can range in size from blown off shingles to a leaky roof or bad vents.  We also offer roofing maintenance packages as low as $99.

Do you provide free estimates?

We happily provide free inspections and estimates.  A&D’s team members take the time to give you all of the information about your project so you can make an educated decision on how to move forward.

If I have storm damage, will my insurance company cover the costs?

This depends on your particular insurance policy.  The majority of homeowners we have helped had Homeowner Policies which provided “Replacement Cost Coverage”.  If your policy provides RCC your insurance company should pay for the actual replacement cost of the roof, minus your deductible.  Have a roofing professional come out to conduct an inspection after extreme storms with high winds or hail to see if you qualify.

Siding Questions

How do I know if I need new siding?

Things to look for are window leaks, wall leaks, damage to your siding, termite damage or old age of your siding.  New siding is not only important to protect your home from harsh elements, but is a great way to give your home a face-lift and increase curb appeal.

How much does a roofing or siding job cost?

Every job is different, because every home and homeowner is different.  The costs depend on the size of the house, the complexity of the job and the materials chosen.  A&D Exteriors is happy to provide a free estimate for your project and talk you through your options.

Do you provide free estimates?

We happily provide free inspections and estimates.  A&D’s team members take the time to give you all of the information about your project so you can make an educated decision on how to move forward.

Contact A&D Exteriors for Service